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- Why product analytics?
Why product analytics?
Is this really necessary?
What, Why, How, Where, When?
Imagine you build a product and successfully launch it into the market. You charge people $20 a month to use it and have a fair margin on the profit. Your product picks up customers in the first few weeks, and you keep printing $$$. This motivates you to launch new features, but now: Time + Efforts + Money in > > > Monthly Revenue.
You face criticism from your users on constant bugs and see a linear churn rate with almost no new revenue generated.
What could you do or have done to prevent this scenario from getting worse?
I suggest you get stats and analytics on your users + product usage. A data-driven approach to developing your product would result in:
a greater user retention rate
a lower churn rate
growth of customer base
insights into product hiccups
eventually more revenue
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